Chacon Autos
Chacon Autos Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chacon Autos has 2.7 star rating based on 57 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Convenient location, I liked the 7-11 next door, Robert craddodck.
Cons: Customer service, Bad company, Deceptive insurance practices.Recent recommendations regarding this business are as follows: "Don’t do it!", "wat BETTER customer service", "Go Somewhere Else!", "Don’t buy a car from them", "I wouldn’t recommend this scamming *** place to no one they are greedy *** people and they don’t help at all".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chacon Autos has 2.7 star rating based on 57 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Convenient location, I liked the 7-11 next door, Robert craddodck.
Cons: Customer service, Bad company, Deceptive insurance practices.Recent recommendations regarding this business are as follows: "Don’t do it!", "wat BETTER customer service", "Go Somewhere Else!", "Don’t buy a car from them", "I wouldn’t recommend this scamming *** place to no one they are greedy *** people and they don’t help at all".
Most users ask Chacon Autos for the discount as a solution to their issues.
Review authors value the most Location and Website. Consumers are not pleased with Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRip off Company
Preferred solution: Full refund
User's recommendation: Don’t do it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasBuyer Beware
Preferred solution: Replacement, repair or full refund
User's recommendation: Go Somewhere Else!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Arlington, TexasCar Repoed
Chacon came to get my car because the KIA boyz broke into it. They had agreed to work with me because they wanted me to pay a deductible before they began ANY repairs.
I reached them today to get more information so that I can know what other options Id have & they told me they TOOK my car and there wasnt anything I can do! I had been reaching out to them and nothing was said about the car being repoed everybody had different stories about the car and what I could do I was told I could take long as needed to pay that deductible they didnt ONCE try and reach me about ANYTHING they are big *** scam artists and money hungry They wasnt even going to say anything about my car being took they didnt let me get any of my things out the car everytime I called they told me I had to talk to specialist and specialist never answered I left voicemails and never received a call back
Preferred solution: Full refund
User's recommendation: I wouldn’t recommend this scamming *** place to no one they are greedy *** people and they don’t help at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Antonio, TexasBad customer service
User's recommendation: wat BETTER customer service
There a sorry company
- Bad company
User's recommendation: Don’t buy a car from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasHorrible dealership
- Convenient location
- Deceptive insurance practices
- Too expensive
- Incompetent staff
Preferred solution: I just want to get the word out
User's recommendation: Stay away!
Get my car back
User's recommendation: Mr Rodriguez is the way the truth and the Light! He works miracles but you must have a descent’s down payment,!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellevue, WashingtonCarnote
Woke up and car was gone
Need fax number
User's recommendation: Post fax number online
Car stolen
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChacon Auto Tyler not fixing car
Preferred solution: Fix Car
User's recommendation: Would not buy a car here.Bad Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere do they take the repo cars
Handle your buiness
I’m a customer there and plan to be an on going on customer if you handle your business with yourself and take care of what you need to do in your part then it wouldn’t be any problems all I know is they all be good to me because no matter where you get your car there will always be an issue.
Insurance Surcharges
Not worth the headache
When purchasing the car the only option for payment was bi - weekly which is not a big deal since i was told i could pay both payments at the same time (beginning of the month) i wont go into a long drawn out story but bottom line is customer service communication is WAY off. I have been having to pay late fee on top of late fee without realizing it until today.
The one lady i spoke with set up the online portal so i can make both payments once a month (because you cant alter the amount even if you are trying to pay more) but aparently even her doing that was having me be a payment behind. I NEVER had an issue making my payments until i was no longer able to go in and had to start doing it online.
Unless you are able to walk in and speak to someone EVERYTIME, i say dont shop here. Its inconvenient otherwise.
- Salesmen are always really sweet
- Customer service
- Online portal
- Location
Preferred solution: Price reduction
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Me neither worst company ever… I really regret it